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Help Center

Browse articles by topic. Guides link back to these pages so each procedure has one source of truth.

Getting Started

Account creation, login, data location, privacy, and password setup.

Running a Quality Check

Upload files, review summaries, confirm checks, and handle import issues.

Understanding Results

Statuses, charts, Excel reports, evaluation labels, and result reloads.

Pro Features

Filters, termbases, inconsistencies, target length, response language, and subscriptions.

Online Post-editing

Filter segments, edit targets, propagate changes, and export corrected files.

CAT Tool Integrations

XLIFF workflows, annotated files, Phrase, and duplicate MRK IDs.

Terminology and Filters

Termbase preparation, imported terms, synonyms, and combined filters.

Plans and Billing

Words, wallets, bundles, vouchers, invoices, transactions, and billing data.

Account and Teams

Settings, team roles, team wallet, team checks, and external collaborators.

Troubleshooting

Known issues and recovery steps.

FAQ

Short answers for common product, pricing, support, feature, security, and team questions.